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Is my money safe in DraftKings?

DraftKings - Daily Fantasy Sports for Cash. How is my information protected? All of DraftKings confidential information is safeguarded by SSL (Secure Socket Layer), as represented by the padlock visible on your browser's address tab. This ensures the security of any and all private information provided by the website.

How does cash out bet work?
How does cash out bet work?

A Cash Out, otherwise known as a Buy Out, is a feature that allows sports bettors the ability to settle a bet — and accept a payout less than the...

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At what age do you start losing speed?
At what age do you start losing speed?

Research suggests that our fitness declines much more gradually than we thought. As runners hit age 40 and older, their speed and race times...

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How is my information protected?

All of DraftKings confidential information is safeguarded by SSL (Secure Socket Layer), as represented by the padlock visible on your browser’s address tab. This ensures the security of any and all private information provided by the website. We encrypt all our private customer information, available to our staff only when pertinent.

What makes me eligible to enter contests?

You must be at least 18 years of age to open an account, participate in contests, or win prizes offered by DraftKings. In jurisdictions, territories, and locations where the minimum age for use of DraftKings is greater than 18 years old, you must meet the age requirement in your local jurisdiction or territory.

What makes me eligible to receive prizes and withdraw money?

All DraftKings users are subject to an automated identity verification process when they first attempt to deposit funds. To be eligible to enter any contest or receive any prize, DraftKings users may be required to provide additional documentation and/or information to verify their identity, and to provide proof that all eligibility requirements are met. In the event of a dispute as to the identity or eligibility of a user, DraftKings will, in its sole and absolute discretion, utilize certain information collected by DraftKings to assist in verifying the identity and/or eligibility of such user. DraftKings can and does require its users to produce a copy of their driver’s license, bank cards, utility bills or passport.

Can I register more than one account?

DraftKings prohibits users from opening up more than one account, in order to ensure fair play and uphold the integrity of our contests. If for some reason you forget your password or username please contact us and an agent will be happy to assist you with retrieving that information. Please note: if the same individual sets up multiple accounts, DraftKings will deactivate all accounts except one, and any potential winnings may not be honored from all accounts. Any accounts that are set up illegitimately will be deactivated and winnings will not be honored.

Can I share my account with another person?

We strongly suggest that no other person has access to your account information. All activity in your account is your responsibility and only the account holder is authorized to operate an associated DraftKings account. Only the account holder may contact us regarding an account and only the account holder may register personal debit cards or gift cards for their DraftKings account.

Can I use a form of payment belonging to someone else in order to deposit into my account?

Is it possible to make $100 a day day trading?
Is it possible to make $100 a day day trading?

The short answer is yes. The long answer is that it depends on the strategy you plan to utilize and the broker you want to use. Technically, you...

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Do you hit a 12 against a 5?
Do you hit a 12 against a 5?

It's true that you should stand on 12 against any dealer's 4, 5, and 6 up card because of the dealer's high bust frequency (40%, 43%, and 42%...

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DraftKings does not allow account holders to use any form of payment belonging to other individuals to fund their account. The name registered with any DraftKings account must match the name on the form of payment at the time of deposit or winnings will be considered invalid and the account may be closed. For example, an account holder may not use someone else’s debit card on their DraftKings account.

Can I permanently close my account at any time for any reason?

Yes, should you decide to close your account at any time for any reason, please contact our Customer Service team. We’ll be able to assist you in closing your account over email or through our dedicated Customer Service Contact Centre.

If my account is closed how do I receive the money in it?

If your DraftKings account is closed, we will refund all funds in the account before the close of business on the next full business day. If your account is closed prior to the conclusion of a live contest(s) any and all winnings generated from DraftKings contest will be sent to you via your original payment methods within five business days after the contest ends. If DraftKings determines that a user has engaged in fraudulent or improper activity ( IE: the use of a VPN, proxy or other service that masks the geographical coordinates of a user’s real location) we reserve the right to immediately terminate or deny a user access to their account. Thereafter, DraftKings will refund all deposits back via the user’s original payment method, and any winnings shall be forfeited. Forfeited winnings from banned accounts shall be returned to DraftKings Inc.

What should I do if my account has been misallocated, compromised or otherwise mishandled?

If you believe your account has been misallocated, compromised or mishandled please contact support@draftkings.com for assistance. Please provide all pertinent information related to your claim and a dedicated member of our Customer Service team will respond within 24 hours. If your query cannot be resolved to your satisfaction by a Customer Service Representative, you may request to have your query escalated to a Customer Service Supervisor.

What if I am concerned about a family members gaming habits?

Where do you look during a fight?
Where do you look during a fight?

Where should one look at? There is no fixed rule and one may look at the eyes, the shoulders, the chest, the hands, the hips, the legs, or anywhere...

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Can a gambler be successful?
Can a gambler be successful?

As we have mentioned, although gambling relies heavily on luck, there are certain things a gambler can do to increase their winning chances,...

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What does minus mean in spread?
What does minus mean in spread?

A point spread is a bet on the margin of victory in a game. The stronger team or player will be favored by a certain number of points, depending on...

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What is fastest way to become rich?
What is fastest way to become rich?

The 5 Fastest Ways To Become Rich, According To Experts Avoid (and Pay Down) Debt. Debt is not necessarily bad in all instances, but it is...

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